Customer Service in General
We work on this area as opportunities arise. Most recently, a representative of CWDO delivered a keynote address to nearly 100 Authorities, Agencies, Boards and Commissions who are gathering to learn about the new Accessibility Standards for Customer Service Regulation.
- Text version of the Keynote Address
- For information about the customer service regulation, go to www.accesson.ca and follow the link to “customer service.”
- Click here for a Booklet on Accessibility for Deaf ASL users in .pdf format only
News and Developments
Moving Towards Barrier-Free Services, the final report of the Ontario Human Rights Commission into restaurant accessibility. Link to the Commission's Report in HTML. Link to the Commission's Report in .pdf.