Submitted by Fiona Watson on Thu, 03/24/2011 - 19:55

I received an email from the manager of Mobility Plus. In it, I was told that the difference between them and Toronto’s TTC Wheel Trans is that Wheel Trans buses do not have seat belts. I am not sure where Mobility Plus is getting their information, but someone isn’t doing their homework. Wheel-Trans vehicles have seat belts. Attendants who are “non-registered riders” are permitted to stand, without a seatbelt, just as they would on a conventional service vehicle (TTC bus).

Mobility Plus says that they are following the guidelines of the Highway Traffic Act regarding seat belt usage, but if they are bound by it, then why isn’t Wheel-Trans?

Mobility Plus talks about wanting to ensure the safety of everyone concerned. They have repeatedly said that my attendant standing endangers other people on the vehicle. It is interesting to note that Mobility Plus has acknowledged that customers who can provide a letter of medical exemption are not required to wear a seat belt when on the bus. Following their logic, doesn’t that mean that anyone on the bus with such a customer is at risk? What is the difference?

Mobility Plus has offered two options: have the driver stop whenever needed (totally impractical since he or she would need to stop every few seconds), or have an OT evaluate me and make recommendations. Sigh.

I sent them my thoughts and requested a face-to-face meeting. The reply I received failed to acknowledge a single point I raised. I’m agreeing to meet with an OT to prove my needs once again. Stay tuned.